Delivery Policy

Delivery logistics will be handled by the estate in the greater Cape Town area, within 5 working days.  For South African orders that do not fall in the greater Cape Town area, and international orders, wines will be delivered via courier partner.  All delivery timeframes are available on request.

Refund/Returns Policy

The customer is entitled to return merchandise within 18 days for a full refund should they not meet the customers expectations and have not suffered any material damage or degradation.  The customer is entitled to return wines that are corked or tainted should it be reasonable to assume they were in such a condition at the point of sale.  The customer will receive a replacement bottle of the same or newer vintage, or a refund should they prefer it.  Should there be a delivery fee associated with this exchange it will be covered by the estate.  Any refunds will be processed once the wine has been returned to the estate.

Privacy Policy

Please note that by accessing this website you consent to this privacy policy, and that if you do not agree with it’s terms, you must stop using this website immediately.

This website collects ‘personal information’ such as is defined in the Promotion of access to Information act (PAIA Act 2002) with your specific knowledge and consent. This information is used to process services of your choosing.  These personal details will not be shared with third parties unless expressly requested by the customer (such as in the case of delivery of wine, or online sales processing).

Pursuant to this Klein Constantia shall take all reasonable steps to protect the personal information of users.

You may exercise your rights in relation to the information we may have of yours by contacting  We shall honour your request within 30 days.  We may be unable to assist if we are legally entitled to deal with the request in a different manner, or if the request infringes on the duty of confidentiality we owe to others.

PAIA Act 2002 is available here:

Terms of Use

Legal Drinking Age

Please make sure you are of legal drinking age in your country of residence before visiting this site.  Klein Constantia Winery will not sell alcohol or tasting experiences to persons under the age of 18. 

Title and Ownership

Title to and ownership of all wine passes from Klein Constantia Winery to the purchaser once it leaves the Klein Constantia Estate in Constantia, Cape Town.  In the event of a private purchase, should the wine be intended for delivery via 3rd party courier the purchaser assumes full responsibility for the wine between the estate and the purchaser’s residence.  Klein Constantia Winery will provide a service to the customer by acting on their behalf in arranging delivery and assumes no liability in this case.

Contact Details

Klein Constantia Winery

37 Klein Constantia Road,

Nova Constantia

Cape Town


Tel: 021 794 5188



Country of merchant domicile

South Africa


Payment options

Credit Card, EFT or Cash

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